All water connections in Nelson are metered. The charging regime is the same for both residential and commercial users. Charges include GST.
The Water Annual charge of $203.29 including GST is included in your property rates bill. Water charges are levied as a rate under the Local Government (Rating) Act 2002.
- Encourage conservation of water.
- Be fair to residential and commercial water users.
- Recognise the opportunity and firefighting value of the water supply system and ensure all consumers, including empty sections and houses, pay their fair share of the operating costs.
The water account is self-funding. This means that water sales must pay for the costs of providing water. Most of the costs for supplying water to the community are fixed (around 90%). The basis for calculating water charges was set by Council on the recommendation of a working party (including Council, business and community representatives).
When will you receive your water bill?
Water volumetric rates are payable at the Nelson City Council office, 110 Trafalgar Street, Nelson and shall be payable on the following dates:
|Billing Month||Last Date for Payment|
|July 2021||20 August 2021|
|August 2021||20 September 2021|
|September 2021||20 October 2021|
|October 2021||22 November 2021|
|November 2021||20 December 2021|
|December 2021||20 January 2022|
|January 2022||21 February 2022|
|February 2022||21 March 2022|
|March 2022||20 April 2022|
|April 2022||20 May 2022|
|May 2022||20 June 2022|
|June 2022||20 July 2022|
Special (final) water volumetric rates will be invoiced after the requested meter reading, and payable on the 20th of the month following.
Water fees and charges
Visit our Fees and Charges page for information on water charges.
Unpaid Metered Water Rates
Council will impose a ten per cent penalty on all metered water rates that remain unpaid following the last date for payment.
Water meter reading
The residential water meters are read between April and June and between October and December each year. Our contractors may be reading seven days a week during these periods and will be identified by dayglo jackets and name tags.
Please ensure your water meter box is clear and accessible for the meter readers.
Water connection / disconnection / alteration
For connection or disconnection to the water network you can download and complete an application for water connection/disconnection/alteration form (276KB PDF).
Completed forms should be returned to the Customer Services Centre, Civic House, 110 Trafalgar Street, Nelson or sent via email to email@example.com